Archives: Reviews

When it’s -8° out, you don’t want to wake up to no heat. Joel and his team were prompt at returning my phone call and getting out to see us. They were able to get the part installed and get us back on track! I love the customer service they have and their genuine care for their clients. Will definitely use them in the future for any issues as well as preventative maintenance!

Amanda G

I just wanted you to know that the new furnace you installed has made our home more comfortable than it ever was. Even the cold bedroom and bathroom are perfect now! Thank you again.

Shawn V

I wanted to give a very warm Thank You (no pun intended). Greg was absolutely fantastic and a pleasure to have in my home to fix my furnace. He walked us through what was occurring. Very professional. You earned a customer and many many referrals as they come. Thank you again!

Lynda S

Thank you so much for alerting me to the gas smell in my kitchen while you were here for my annual tune up. The gas company came out and found a bad leak on my stove and I bought a new one. I am very grateful to your technician because I could not even smell it!

Shirley R

Dear First Call, I just want to say THANK YOU for taking the time to help me with my fathers furnace replacement. I just spoke with my Dad and he was VERY pleased as to how professional your technicians were and very impressed at the time frame courtesy. As well as how well they cleaned up when they were done. You should be proud to know that you have some great technicians working for you! Thanks again for all your help!

Debbie A

We had First Call install a Trane furnace about six years ago and it has been a great experience. Just had them install a high end A.O. Smith water heater today and they did another great job! Nice install. All the seals on the pipes look nice and clean. New ball valves. They cleaned up well. The guys were knowledgeable, friendly, respectful of my home. Nice guys to talk to and they did great work. I’m very happy and would definitely hire them again.

Jennifer P

The process from start to finish was great. Lauren is very knowledge and helpful with answering my questions. The crew who installed the furnace (Ben and Daniel) were professional, fun and answered any additional questions I had. What impressed me as well is it was stated that their boss is a great guy and treats them well. That is so good to hear the employees are valued!
I am extremely happy with choosing them. I’m glad I’ll be nice and warm in winter. Thank you!!!

Adrienne Y

The technician was very courteous. He was very neat, efficient and took time to explain what he was doing. This gentleman is to be commended and this is a credit to Trane and First Call.

Rich E

Thank you VERY MUCH for your help on my broken boiler system. I’m so impressed from start to finish with ALL that First Call Heating & Cooling did. If EVER you need one person to tell other possible clients how great your company is, let me know! I have an A++++ for your company!

Kathy O

First Call replaced my old furnace with a new, high efficiency model, and they also repaired a minor (nuisance) gas leak coming from old no longer used gas pipes. First Call worked with my schedule to give me a free estimate on all my options-both repair and replacement. Brian even gave me a mini “furnace 101” overview so I could understand the basics of how a natural gas furnace works. I was given multiple options and recommendations for both repair and replacement. I ended up choosing a 95% efficient Trane single-stage furnace. I could not be more pleased with the installation. Installers arrived on time, were courteous, neat and efficient. They were in and out in less than 6 hours! I am very happy with the work First Call did and I would recommend them to anyone who is looking for great service and fair prices.

Aleisha D