Kent E.
Maintenance Technician
8 Reviews
Bio
Hometown: Watertown, WI
Role model: My Father
Favorite Aspect of Your Career: Customer service & helping people in need
Best advice to Customers: I’m not here to spend your money. I’m here to give you the best information to make a choice.
“What a wonderful experience!! Kent came out to assess what was wrong with our water heater. It needed to be replaced. He was able to schedule a next day replacement. Noel and another team member came and replaced our water heater. Both appointments started on the earlier side of our service window. Both appointments were respectful of our time and home. They were friendly and completed the work in a timely manner. We are very happy with the speed, service and quality from both appointments.”
“1 company was supposed to out and they never showed. Called this place a tech was out within an hour. Kent was a great tech. Will always do business with this place. Like the name says First call. Let them be your first call”
“Had some water under condensation fan. It was a known Bryant furnace issue and Kent knew right away what the issue was. Bryant covers the gasket but not the labor and diagnosis charge which is a bit disheartening since the furnace is only 2 years old. Nevertheless, the service was outstanding as it has always been with your company.”
“This is the second time that Kent was at our house, performing tune ups for our furnace and air conditioning. Both times, we’re so happy for the job he did. He’s very professional doing his job and answer all our questions and he also gave us great recommendations. We will always request for him and recommend him to our friends and family. Keep up the good work Kent.”
“Ad always, top notch customer service. Tech Kent was professional, polite, and respectful.”
“Will come back in June to service the air conditioning.”
“Great communication and easy to understand what we needed to know.”
“Kent arrived on time and was very courteous and helpful. Completed annual tune up in reasonable time and cost. Thanks for your service.”