What to Expect
- Timely service with a smile
- Complete system analysis and accurate diagnosis
- Complete price quote before repairs begin
- Quick, one-trip repairs made possible by stocked trucks
- Complete explanation of necessary repairs
- Tips for preventing future problems
- Two-year warranty on new parts we install
First Call Heating & Cooling
First Call Heating & Cooling is locally owned and operated out of Racine, WI. Since 1995, we pride ourselves on using the latest technologies created by cutting-edge manufacturers, staffing our service fleet with the most highly trained staff and equipment possible, and maintaining critical certifications in all areas of our expertise.
Our services are reliable, professional, and guaranteed. First Call Heating & Cooling specializes in all areas of heating, ventilation, and air conditioning. We diagnose, repair, and maintain all major HVAC brands, along with electrical work. Our promise to you is to always be straightforward, friendly, responsive, and up-front about all charges and fees. No bull. No surprises.
We offer 24-hour emergency repair service. We are there for you no matter what time you call. Your comfort is our priority. Just give us a call at 262-256-0595 at any time, day or night—we're here for you.
30 Years, Same Owners, Same Address
We opened our doors in Racine in 1995, and the same ownership that started this company is still running it today. That kind of stability matters when you're trusting someone with your furnace on the coldest night of the year. You're not calling a franchise that changed hands three times. You're calling the same local business that's been answering the phone since Bill Clinton's first term.
It's part of why the Better Business Bureau has accredited us with an A+ rating since October 1996, just a year after we opened. We've kept that accreditation for almost 30 years straight.
Recognized by Bryant
We're a Bryant Factory Authorized Dealer, which means we've met Bryant's standards for technical training, customer service, and system installation quality. Not every dealer gets to put that badge on their truck. In 2021, that work was recognized nationally, when Bryant named us one of just 22 Medal of Excellence winners across North America, judged on sales performance, high-efficiency equipment expertise, and customer satisfaction.
Giving Back to Racine and Kenosha
We live here too, so we put money and time back into the communities we serve: sponsoring local youth sports, supporting the Salvation Army's Red Kettle Campaign, and showing up for events like the Racine Zoo's Animal Crackers Music Series and the Back the Badge Golf Outing. You can see the full list, plus our most recent coat drive results, on our Community Involvement page.
What Our Customers Say
We're rated 4.9 stars on Google across more than 1,300 reviews, and a lot of our customers have stuck with us for decades. As one recent review put it, she's "been with first call for 35 yrs never had an issue." You can read more on our Reviews page or leave your own on Google.
If you want that kind of long-term relationship for your own home, our maintenance plans are the easiest way to start one.
Need HVAC Service?
Contact the experts at First Call Heating & Cooling.
Call us at 262-256-0595!
Text us at 262-333-0637!
If you have any specific questions or concerns, use our contact form or call 262-256-0595 to discuss your needs. Ready to get started? request service online