Burlington, WI
Gateway Technical College
EPA 608 Universal
her dad is who inspired her to join the industry
fishing, hunting & riding dirt bikes and snowmobiles
Change your filters on schedule
SecureAire electronic air cleaner
Hope to see her for the AC tune up this summer.
Great experience with tech Karysa...on time, efficient and knowledgeable. First call heating and cooling is now my go to.
Called on a Monday night at 630 because the heat was not working and blowing cold air. They called me back within 10 minutes got some information and explained how much it would cost. I was told someone would be here between 730-830. She was here by 7:10. She was very nice, very knowledgeable and made me feel at ease knowing that the problem would be fixed. She was great and got a few laughs in thanks to the kids. But it was an easy fix and she explained it to me in a way that I understood. I will be using this company for all future maintenance and repairs!!!!
The tech was very nice and did an amazing job. She knew what she was doing and made sure everything was running well. She also took her time as she did have 2 furnaces to clean. I would recommend your company to everyone.Again GREAT SERVICE!!
Called and came same day. Diagnosed the problem and ordered part and soon to come back and install.
Issue was resolved within 6 hours of phone call.
My technician was great! She was very good at explaining what she was doing. She was training another technician and he was also great!
I had an appointment this morning for routine maintenance on two furnaces. The technician was on time, personable, and professional. The appointment couldn't have gone better.
Outstanding
Tech seemed very thorough and when she found an issue , she demonstrated exactly what was wrong and explained why it needed to be fixed. It was also quite neat to have a female tech.
Very professional very friendly does a great job
I just moved back to the Kenosha area and my furnace needed the winter checkup. I didn't have to look for any further than First Call. I had used them before I left the area, and they were my first call when I got back.
Was here within the time scchudle and did check every thing that needed to be checked and was pleasent to talk to and explained every thing. at the end she asked if i had any questions. Also said that every thing was fine. She did a good job.
Very pleasant, polite, and professional person. Fielded questions very politely. And, was very patient. Excellent service.
Karysa, like all the other First Call technicians that have serviced our furnace/AC unit, was friendly, efficient and professional. The annual maintenance plan saves you money and provides you with quicker service when you need it. I would highly recommend First Call as the first place to call for service and maintenance.
Always a pleasure working with First Call Heating & Cooling
The tech always smile and always perform excellent Service and respectable personality.
Thank you so much for everything! The service was great! She was super friendly and did a good job!
Same as above
The technician was very professional and thorough in trying to resolve the problem. She traced the water issue to the Aprilaire unit which needed to be serviced which she did do. She explained what should be done each year when the heating season begins. From now on we will call First Call to schedule maintenance service. The technician ( I can't remember her name) was very pleasant, thorough and professional in her approach to solving problems. We certainly request her again.
From making the appointment to the arrival i have been very pleased. Prompt, professional, knowledgeable and friendly.
Karysa was very knowledgeable and a pleasant person. She did a great job on servicing our furnace including replacing a capacitor that could have caused future problems with respect to the furnace starting. I would not hesitate to have her service our furnace or air conditioner in the future.
Like to have her here every time I have an appointment.excellent worker
Had a great experience. Was very knowledgeable with any questions I had and was just a kind individual. Very personable.
Had a nice young girl arrive to complete a tune up of my furnace and A/C. She did a great job. We need more girls/women in this field.
Our service call started promptly at the beginning of the time range (4-5pm) and the tech was wonderful. My wife and I had something to deal with prior to greeting the tech (swapping in car seats to the minivan), and they waited for a few minutes until we were ready. From there, our rep was very polite and got right down to checking the heating system. They were very comfortable with family pets and with our children, who had many questions about what was going on with the heating & cooling system. Would recommend First Call Heating & Cooling to anyone. Thank you very much!
Very professional, very happy with the service
Karysa was awesome! She was training with a senior technician and did a great job. They were both very quick and efficient in solving my issue. I won’t hesitate to call again if need be.
What I have come to expect
Excellent service. Tech was very professional and personable!
Karysa Dament , was great! She assessed the ac unit and clearly communicated the options I had. She worked very quickly and was extremely respectful of my property. They are lucky to have her.
Karysa is very personable and technically knowledgeable. She explained what work was going to be done in terms that we could understand. She’s an asset to First Call.
I’ve worked with you guys for a year now after moving into our new house. Every service rep that has come here has been friendly, knowledgeable and willing to take time to answer all my questions and make sure all aspects of the job are addressed. My expectations have been exceeded every time!
She Was great
I have dealt with First Call Heating and Air Conditioning for many years now. They never disappoint. Service is great. Technicians are friendly and competent. Prices are fair. Great company!
I received great service! She was professional and efficient. She made me feel very comfortable and confident in the service she provided.