Racine, WI
Gateway Technical College
EPA 608 Universal
proud father of 3 girls and 1 boy, married for 27 years
Helping others whenever I can
Replace your filters regularly and keep the area around your furnace clear
Our customer service
Kevin is very knowledgeable and personable. He did a great job at explaining everything.
Showed us how to adjust humidity settings, we were unsure of grateful for that
Got our maintenance scheduled quickly. Serviceman showed up early to appt. and my husband was not home yet - and I was working for my job. Once my husband got home it was ok but I was lucky to not be on the phone when the doorbell rang or I would not have been able to answer it. We have never paid this much for a routine preventative maintenance call - very expensive. The Technician was very nice and knew what he was doing.
Great service..great timing and knowledge..Awesome person very professional. Will use Services again.
Technican fixed a blocked drain tube. Same day service within a few hours of calling. Thank you!!! I'm getting to old to do this stuff myself lol
Friendly, knowledgeable service person.
From the receptionist who scheduled my appointment to Kevin who inspected my a/c unit. The people were efficient and very nice to work with. I needed a part which my warranty covered parts not labor & they offered me a coupon to save money. Great customer service!
Kevin was prompt and very thorough on my air conditioning service! Wonderful customer service!
Very thorough job. Took time to explain what he was doing.
Our tech worked hard to find the problem to our old air conditioning. He cleaned out a chipmunk nest and showed us how to hose the unit down. A sensor from the new furnace had corroded and was covered by warranty.
Technician was great, friendly and did a great job! ⭐️⭐️⭐️⭐️⭐️
Kevin Neff was extremely helpful and knowledgeable. I appreciated the time he took to explain everything.
He did a wonderful job in very hot weather.
Tech was on time and handled the situation fast and efficiently.
Very thorough and answered all my questions
I would highly recommend First Call Heating and Cooling.
I know we made the best decision when we chose to go with First Call for our air and heating. Some of the best qualities is the superior staff,and excellent service.
Good service. Even while he worked in the rain
Mr Neff went “above and beyond” ensuring my HVAC system was functioning properly. He rinse off the compressor and Clean Effect filters, which were extremely dirt. His professionalism is unmatched
On time an was attentive to any questions I had.
Thank you for always doing an amazing job, having a friendly team and great customer service
Excellent service
Kevin got here early. He explained the work he was doing and why. He answered all questions that I had.
Kevin gave CNK excellent & thorough customer service!!! He is polite, professional & personable!!! Great job!!! Becky
Kevin was there on time, listened to my about what was going on, and was very thorough on his job. Will be using the them again.
Quality service, early to appt. thorough, curteous, informative.
I was able to get a tech to my house after hours the same day I called. Tech was very friendly and diagnosed our problem.
Kevin was polite and provided professional info in a nice manner.
Always great service from First Call, Kevin is the best!
Excellent service from Kevin. Would recommend First Call for any air conditioning or furnace. Have been customer since 1996
He was great at his job and answered all our question that we had.
Competent technician
Very thorough and knowledgeable
I was very happy they had a portable unit to cool my room! Kevin was very friendly.
And they've never let me down.
The guy was cool did the job
Tech was on time and friendly. Went right to work.
Tech. did a great job. Performed all work as expected and was friendly. Offered me a chance to ask any questions.