Virtual Diagnostics

Get quality diagnostics for minor cooling and heating issues without leaving your couch or having someone enter your home.

Talking to a technician is easy, anytime…anywhere!

Can’t see your First Call Heating & Cooling, Inc. technician in person? Virtual visits make it easy to get assistance from a certified technician via a secure video or phone appointment from your home or on the go.

Virtual visits are available to help with a wide variety of non-emergency conditions. Technicians are ready to help Monday - Friday from 7:30am - 5:00pm

Virtual Service Technician

Talking to a technician just became easier! Now you can do it anytime...anywhere!

For only $39.00, your home or business can be scheduled a visit virtually by a Certified Technician.

If the Virtual Service isn't enough to help correct your issue, don't worry! We will apply your $39.00 Virtual Service payment to your in-house visit, so you aren't paying extra!

Our Virtual visits are convenient and helpful with a broad variety of any non-emergency conditions, such as:

No AC or Heat
Concerns about a strange noise
Thermostat not working
There is a leak

$39.00 One Time

Virtual HVAC Replacement Quote

Schedule a complimentary virtual appointment with one of our Certified HVAC System Supervisors.

We can answer questions about replacing your HVAC system or give you a second opinion on an existing quote:

What size of system does my home need?
What pricing and options are available?
Additional Home Comfort Solutions
Air Flow and Indoor Air Quality analysis
Efficiency Ratings
Breathe Easy Packages

$0.00 Free

In some cases, there’s no need to have a technician in your home, no need to sit waiting around, and no surprise bills.

When you have an emergency, such as a completely inoperable system, call (262) 634-9025 and we can dispatch a technician to your home.

To Schedule a Virtual Appointment

Select which app you'd like to use and hit the button in the following Virtual Appointment Request box, and then answer any prompted questions to complete the scheduling of your appointment.

First Call Heating & Cooling, Inc. won the award for Best of Racine County from The Journal Times in 2022.

24-Hour Emergency Service • 7 Days a Week