Explained issue and resolution,

Tyler was great. I would recommend him to others for heating and cooling issues without hesitation. I filed a work order with my home warranty company and he was at my house only a few hours later.

Tyler was absolutely amazing! He did exactly what we had asked such as calling us ahead of time to let us know he was on his way. Tyler was so kind and polite and explained everything to me and answered all of the questions I had. He was right on the money of what he thought the issue was and now our air conditioning is back up and running all thanks to him! He had also explained what next steps would be down the road if needed which I also appreciated.

Tyler arrived promptly at scheduled time. He was professional, courteous, & was willing to answer all of my questions. He gave me an excellent explanation of the work he did, as well as what follow-up services that were needed.

Explained everything and got me a quick quote to replace an aging unit.

Tyler has visited our home in the past and always explains and advises what the issue is and fixes the problem in a fast, courteous manner.

Technician was above excellent!!! Couldn't ask for any better service, I'm very pleased. Having the maintenance plan saved from the service call fee and labor to replace bad capacitor. Very Happy!!!

Just wanted to say that Tyler was very helpful and fixed our issue quickly! I will definitely use you guys again in the future!

Very knowledgeable, and friendly.

Tyler came to check our central air conditioning system and was punctual, thorough and professional in his work. He did a great job of explaining what was happening and seemed to truly enjoy his job. It was a pleasure working with Tyler - thank you!

Tyler was professional and polite and knowledgeable. He did above and beyond! Very good service.

Great service

On time and very professional. Takes the time to explain things

Very knowledgeable

Tyler did a wonderful job and fixed our air conditioner quickly

Very kind. Helpful and knowledgeable about the units.

Tyler was the technician who came to do the inspection/servicing. First off, he was very pleasant and patient and answered all my questions in an easy to understand way. He was conscientious and mindful while he worked and cleaned up after himself-really did a great job! Tyler’s level of expertise and customer service can be difficult to find out there these days so I really appreciate it! Also, I signed up for the monthly plan which will be for my next inspection next year- why WOULD I have any other company do it?!! : )

Tyler was very thorough and explained everything he was doing. I appreciated that he even put foot covers on before coming inside. He was very friendly.

The staff at first call is always friendly and knowledgeable. Never make you feel like your time isn't important.

Always friendly. Always respond quickly.

Excellent!

Tyler was thorough and knowledgeable, analyzed our problem, proposed a solution and offered interim help for our problem until final solution could be implemented.

My furnace was fixed (same day) at a extremely reasonable cost during a snow emergency. Everything exceeded my expectations. Thank you sincerely.

Great preventative tuneup on my air conditioning service for a good price. Never tried to upsell me and was very prompt.

Very respectful

Tyler was very knowledgeable regarding my cooling unit. He was also very helpful as he put new air filters that I had in the basement into my heating units. Tyler was also friendly with a positive personality.

Excellent service from start to finish!!! Giovanni was honest and confident in his assessment tho hard to deliver to a customer. Was not an easy task. Tyler was great in explaining product difference and benefits. Most importantly he and people I did not meet (but so grateful to) scheduled the next day! I was in difficult situation and all coordinated for the best end result. Daniel and Jesus were courteous and very knowledgeable. Excellent customer service from all employees at First Call. I will be giving my recommendation to all!

Tyler and Ben I can not begin to thank you for your knowledge, customer service, and for addressing my Mom's issue so fast. I have personally used First Call for my Heating and Cooling needs for a few years. Everyone I have interacted with at First Call has been amazing. They are honest, through and always fix any concern I have. Their customer service is 2nd to none. They are the best. I highly recommend to everyone.