Racine, WI
Cars, Hunting, Fishing
Change your filter
Meeting new people and working on different equipment all the time.
Megan kept us VERY WELL informed. Mack was our Service technician. He was very knowledgeable and a pleasure to work with. Sure is nice having heat. Thank you BOTH for the EXCELLENT SERVICE. GREATLY APPRECIATED ❣❣
Tech was friendly and efficient. I requested he 'mask up' and he complied without rancor. Detailed summary of the service call was provided via email.
Friendly and knowledgeable
Showed up on time, got right to work, did what was needed and left. No messing about, no unnecessary "repairs"...quick, clean, and to the point
Mack spent considerable time on explanation and also advice on matters relating to our heating/cooling system. He's a very knowledgeable and personable young man, as is Kevin (?) the trainee.
It was very efficient and knowledgeable.
Cost rather high for Aprilaire filter replacement.
Mack was great to work with. Very professional
Mack is a great technician; he is knowledgeable and provides thorough service.......always pleasant and friendly. He is a great communicator in conveying all service points and findings.
The technician sent a text that he was on his way. On time friendly service and answered all my questions. I would never have anyone else work on my furnace.
Service technician did a great job ,cleaned up after himself ,answer all my questions as usual.
Mack was great! He was on time, answered any questions I had, and was friendly and efficient.
Joel, Mack and the whole team. Easy to work with, smart and reasonable. Only company to work on my furnace
Extremely professional and courteous with great prices.
Prompt and efficient service
Mack is always thorough, he explains things so I can understand it and always answers any questions I have
Mack was in and out, quietly and professionally. Not his first visit, nice to see a trusted face.
Mack was great. Very thorough and polite. He kept his mask on and cleaned up as he left.
Very pleasant and professional service call
As is somewhat normal, I followed the serviceman downstairs. He took the time to explain what he was doing, in laymen's terms, which I consider excellent. This gentleman has been to our house before and it is reassuring to see a friendly face.
First Call has the best customer service. Very easy to work with for scheduling.
Very pleased with the service. Technician took time to find what the problem was. The technician was on time and very friendly as well as professional.
Satisfactory,all questory was answer
Complete the work in a professional and timely manner
Our serviceman was very nice, polite, and helpful.
Mack is great. We have good conversations while he is doing his work. This does not distract him from doing a good job. Hire more people like Mack.
I left a message on voicemail yesterday concerned I might have a cracked heat exchanger. I received a call this morning saying they could have someone out around 2:30 same day. The tech came even earlier with proper notification from the office. I don’t make these calls often, so I can’t compare costs with other companies, but I’ve had First Call do a few tune ups over the last 5 or so years without complaint.
He listened and carefully worked to help solve our problem. Excellent!
Mack was our technician, he is friendly, polite, and knows what he’s doing. We would recommend Mack at First Call
Good job
First call always has polite, knowledgeable techs. The service is excellent.
Mack was very professional, friendly, and did a super quick job. Also explaining all that he did and answered my question about Spring tuneup time. Thank you!
Very thorough
Great Service. Mack is awesome
First Call continues to deliver excellent, top notch service. Proud to say I’ll continue to use First Call as I have been doing the 12 years we’ve had our home.
Mack T was very professional and polite. Consistently asked if I had any questions. Reviewed everything at the end of the service with me.
We have always had very acceptable, reliable and positive Experience with First Call Technictions. They are well versed and very well trained service techs. The work done by these service mechanics has always been done to our expectations. They are very helpful and always answered any questions we may have had. Honesty and integrity has been experienced in all our contacts with First Call Heating and Air Conditioning. We recommend their services to anyone that expects perfection in service.
Mack was fine. Showed up on time. Went about his business and filled me in with all the details when he was finished.
Well, considering my dog took a "nip" at Mack's legs a couple of times, he went about his business and winterized my furnace.