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Having the knowledge and ability to help those in need.
Had a burst water heater they came within a few hours and the next day my install! Very knowledgeable and nice guys that really went beyond great customer service! Highly recommend this company and I will be having them put in a new furnace and central air conditioner box in my home next.
Andrew and the team arrived on time and efficiently went to work installing a fantastic, an amazing high performance Bryant Hybrid HVAC system. The install took approximately 8 hours and Andrew stayed, walking me through the Bryant's Evolution Connex smart thermostat. While I anticipated there might a glitch or two with the new system, nothing occurred. It's working just as Joel said; the system is super quiet, home temperature is set at 68 degrees and it feels quite comfortably warm. When the temperature outside is 32 degrees and above the heat pump kicks in and eliminates the need for the fossil fuel gas furnace. This whole experience was as perfect as it comes. Out of interviewing 8 other HVAC companies, First Call had the best price and clearly the best technicians. I am so happy I chose the team at First Call!
Andrew was so thorough, knowledgeable, and professional. We have 4 units and a very complicated system. It takes about 4 hours to service all of our units. Andrew is patient and has great attention to detail. Fantastic service!
Will definitely ask for Andrew if I need service
Andrew was efficient and thorough as always. First Cal has top notch technicians.
technician very knowledgeable, pleasant, and had a positive attitude .
Great service from Andrew, he showed up ahead of schedule, was very knowledgeable, and fixed the issue very quickly. Thanks!
Andrew service technician was very helpful and very well knowledge and provided fast service fixed my furnace issue got back up and running. He also explained everything from A-Z in what he was doing and thank you for the service will recommend and use for all my Hvac needs.
Andrew was great! Very thorough and informative. Got AC unit up and running the same day I called and at a good price.
Seen allot over the years and Andrew is one of the best. Intelligent, articulate, and easy to understand. Integrity too.
All you people , from the office to your service people do outstanding work
I learned more about my system from Andrew
The tech who came was on time, friendly, efficient and helpful.
Andrew explained everything he was doing and answered all questions. You do a great job hiring your techs, they are all informative and polite.
Great quick service and very reasonable prices.
Prompt and honest about the status of my unit.
Andrew was on time, efficient and effective in his work. He clearly explained what he was going to do, performed the work and delivered a summary of what was done.
Technician was very thorough with service - had checklist and went over all items on there. Professional and friendly,
Andrew was very pleasant and seemed to do a thorough job. He was very patient and reviewed everything he checked and explained his findings clearly so I could easily understand them. He offered warranty information without being pushy and again explained the benefits clearly.
Andrew was thorough with his service and explanation.
Andrew is very thorough. Gives me peace of mind!
Andrew did a great job. Very respectful and knowledgeable.
Andrew is the best!
The tech was great and did a thorough check up. I lowered the convenience because for both the spring and fall check up I had to call to get scheduled. I would think I should be contacted. I also didn't rate the cost as average because it costs about $90 for each piece. I see flyers all the time for $75.
I always ask for Andrew because of his knowledge and his winning personality.
He answered all my questions and was very thorough.
We have a boiler and a forced air systems. The boiler took more attention and he did a great job.
Andrew was pleasant
Andrew did a fantastic job. He explained what he did and explained clearly about a piece that was wearing down and when we could replace it. We went ahead and did the replacement now, no worry about it going in the middle of the night.
As always a pleasure to do business with First Call Heating and Cooling. From scheduling to the actual service they are a great company! Thank you Andrew for your professionalism! See you in the spring for our AC service!
Andrew is courteous, friendly, and, importantly, knowledgeable, readily explaining his work.
My service tech was AWESOME!!
Fantastic service by Andrew, he takes the time to not only be thorough but to explain what’s going on. Most impressive.
Great job, on time, and courteous
As usual, Andrew was right on time, courteous, very knowledgeable and highly professional . . . hire more people like Andrew!
Andrew has been here before and he's always very professional, very friendly and very helpful. He obviously knows his craft and takes the time to explain everything. I've never had a complaint with any of the staff who have come here. Excellent customer service.
Andrew was very helpful and took the time to explain what was what, such as why the AC unit goes on during winter. It was because it's a heater as well and pumps warm air inside. He was very courteous both to myself and wife, he wore his mask to protect us and himself.
Very efficient and professional
Andrew is always very thorough and explains everything while servicing our AC and Furnace. Very knowledgeable! First Call is the best!
Very friendly, helpful and knowledgeable.