In the Racine area, First Call Heating & Cooling, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with First Call Heating & Cooling, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace, Heat Pump, & AC Repair in Waterford, WI. Call us today at (262) 634-9025!
Lauren is one of the most pleasant people I've ever met. Initially, she took all the room measurements, to ensure that the furnace replacement that I had decided to replace my very old, non-functioning furnace with, would be that correct size for the living space in my house. She took care of ordering the furnace, scheduling the installation and came back the day after installation to inspect that the thermostat & furnace were working properly. She completely covered the warranty info both prior to me placing the order, as well as the day after installation. Both times she came to my house, she arrived at the initial time of the window I was given, so there was no waiting around for her. She was very prompt. Not only is Lauren very professional with her work, but she is also very friendly, with a pleasant demeanor and comfortable to be around. She took time to answer my questions and assured me that I could call anytime, if I had more questions. I was very impressed with Lauren and she is one of the reasons that I would only call First Call Heating & Cooling in the future for any of my furnace or central air conditioning needs. Thank you Lauren for such a positive experience with your company.
Kevin was the Technician who was sent to check out why my furnace isn't working. He completely listened to the information that I provided to him and did a thorough diagnostics testing of the unit. He explained exactly how a furnace works and showed me the part that is not working and what needs to be done to fix it. Since my furnace is quite old, I asked about replacing the unit. He then gave me good information, so that I can make an informative decision as to fix the part, as a temporary bandaid versus buying a new furnace. He has a good personality and struck me as down to earth and honest.
Manuel was kind and knowledgeable. He explained the condition of my furnace to me. Offered to change my batteries in my thermostat. Such a nice young man to have in your home to help you!
Kevin was very knowledgeable and friendly
Although I hoped for a tech to be able to talk with on my phone call, vs. another service appointment, Kevin assured me the system is working properly, despite making noise. At this point, if we do have a problem with our system any time soon, I won't expect to be charged for fixing it.
Eric was very helpful and professional during our annual service. Great service!
Good communication via email and texting about confirmation and updates. Glad to be part of the maintenance plan
Tyler arrived on time , as promised. He was efficient in checking out our system as well as very polite and considerate. His visit was both productive & enjoyable.
Technician arrived on time and spoke to us as he completed the tuneup on our furnace.
Knowledgeable, polite technicians and prompt service.
He took the time to help me reconnect the therm WiFi. I appreciated his help and patience.
Steve does a great job. He always explains what he is doing and answers all my questions.
Very knowledgeable technician
Would recommend these folks, well done, on time, professional and courteous.
Technician was great! Very friendly and knowledgeable.
Just completed an install quality check on a Bryant modulating furnace we installed, the customer is warm again and the guys did a fantastic job!
Furnace no heat. Diagnosed a bad gas valve in furnace. Will contact customer with price and availability for new gas valve as needed.
Checked thermostat and verified operation Checked air filter condition Cleaned condensate trap Cleared drain lines and fittings Inspected burners and heat exchanger Cleaned or inspected intake pipe Cleaned flame sensor Checked ignitor ohms Checked blower and inducer motor amperage Checked and adjusted gas pressure if needed Checked temperature rise Checked all wire and electrical connections Cleaned and wiped down unit
Just performed a package unit tune up on a magicpak package unit
Just performed a tune up on a magic pack package unit.
Completed tune up on geothermal unit. Cleaned and checked essentials to verify that unit is operating within manufacturers spec. Geothermal unit is run good at this time.
Bryant ac tuneup, maintenance, and inspection. Checked thermostat, checked air filter, checked blower, fan, and compressor amperage, checked temperature levels, checked refrigerant levels, checked capacitor, cleared drain line, cleaned condenser coils, checked contactor and all electrical connections, and verified unit operation. System running and cooling well!
Just found a bad contactor on a heil air conditioner
Just performed a service on a Bradford white water heater
Came out to a hissing sound that turned out to be normal operation of humidifier dispensing water. Client also stated that the ducts were recently cleaned and humidity levels are at the desired set levels. Sounds are resonating throughout the ducts, thereby amplifying the water source. Everything is operating normally.
Trane XR90 furnace tuneup, maintenance, and inspection. Checked thermostat, cleaned condensate trap, checked air filter, cleared drain lines, cleaned flame sensor, checked igniter, inspected burners and heat exchanger, checked and cleaned intake pipe, checked blower and inducer motor amps, checked and adjusted gas pressure, checked all wire and electrical connections, checked temperature rise, and cleaned unit. System running and heating well!
Completed furnace tuneup for customer, added airflow via comfort setting in thermostat as customer noted cold areas of house. Changed filter reminder to 6mo and changed filter.
Trane furnace and ac tuneup: checked thermostat and verified operation, inspected heat exchanger, checked inducer, blower, motor amperage in furnace, checked fan and compressor motor amperage in condenser, cleared all drain lines, cleaned condensate trap and flame sensor, checked ignitor and temperature readings, checked all wire and electrical connections, checked gas pressures, checked capacitor and contactor, checked refrigerant levels, cleaned condenser coils and unit.
Found 2008 410a system low on refrigerant, 70/200 psi. Talked with customer and offered leak lock. Customer just wants to fill unit to specs now and will request a replacment quote in the spring. Added 1.5# 410a to system. Unit now 106/225 with 8/13 superheat. 68/53 sat. Running fine at this time.
Quoted customer a modulating furnace with 16 seer AC system.
Quoted customer a 16 SEER AC system.
Bryant ac tuneup, maintenance, and inspection. Checked thermostat, checked air filter, checked blower, fan, and compressor amperage, checked temperature levels, checked refrigerant levels, checked capacitor, cleared drain line, cleaned condenser coils, checked contactor and all electrical connections, and verified unit operation. System running and cooling well!
Quoted customer a two stage AC system.
Customer bought a modulating furnace with variable speed AC system and smart thermostat.
Checked thermostat and verified operation, inspected heat exchanger, checked inducer, blower, compressor, and condenser fan motor amperage, cleared drain line, cleaned flame sensor and sparking rods, checked air filter, checked temperature rise and drop, checked all wire and electrical connections, checked gas pressure, checked capacitors, checked contactor, verified refrigerant levels, cleaned condenser coil and unit. (Magic pack tuneup n
furnace tuneup, maintenance, and inspection. Checked thermostat, cleaned condensate trap, checked air filter, cleared drain lines, cleaned flame sensor, checked ignitor, inspected burners and heat exchanger, checked/cleaned intake pipe, checked blower and inducer motor amps, checked and adjusted gas pressure, checked all wire and electrical connections, checked temperature rise, and cleaned unit. System is running and heating well!
Carrier furnace tuneup, maintenance, and inspection. Checked thermostat, cleaned condensate trap, checked air filter, cleared drain lines, cleaned flame sensor, checked igniter, inspected burners and heat exchanger, checked and cleaned intake pipe, checked blower and inducer motor amps, checked and adjusted gas pressure, checked all wire and electrical connections, checked temperature rise, and cleaned unit. System running and heating well! Customer joined annual maintenance plan with First Call
Lennox furnace tuneup, maintenance, and inspection. Checked thermostat, cleaned condensate trap, checked air filter, cleared drain lines, cleaned flame sensor, checked igniter, inspected burners and heat exchanger, checked and cleaned intake pipe, checked blower and inducer motor amps, checked and adjusted gas pressure, checked all wire and electrical connections, checked temperature rise, and cleaned unit. System running and heating well!
Carrier furnace and ac tuneup: checked thermostat and verified operation, inspected heat exchanger, checked inducer, blower, motor amperage in furnace, checked fan and compressor motor amperage in condenser, cleared all drain lines, cleaned condensate trap and flame sensor, checked ignitor and temperature readings, checked all wire and electrical connections, checked gas pressures, checked capacitor and contactor, checked refrigerant levels, cleaned condenser coils and unit.
Trane ac tuneup, maintenance, and inspection. Checked thermostat, checked air filter, checked blower, fan, and compressor amperage, checked temperature levels, checked refrigerant levels, checked capacitor, cleared drain line, cleaned condenser coils, checked contactor and all electrical connections, and verified unit operation. System running and cooling well!
Quoted customer a 2 stage furnace with 16 seer AC system.
Just fixed a exhaust leak on a Trane high efficient furnace
Magic pack tuneup: Checked thermostat and verified operation, inspected heat exchanger, checked inducer, blower, compressor, and condenser fan motor amperage, cleared drain line, cleaned flame sensor and sparking rod, checked air filter, checked temperature rise and drop, checked all wire and electrical connections, checked gas pressure, checked capacitors and contactor, checked refrigerant levels, and cleaned unit.
Water furnace geothermal repair
Water furnace repair service and installation
Just performed a maintenance on a Trane high efficient furnace
Quoted customer a new Geothermal unit.
Carrier ac tuneup, repair, maintenance, and inspection. Checked thermostat, checked air filter, checked blower, fan, and compressor amperage, checked temperature levels, checked refrigerant levels, unit is low, added refrigerant, checked capacitor, cleared drain line, cleaned condenser coils, checked contactor and all electrical connections, and verified unit operation. System running and cooling well!
Lennox ac tuneup, maintenance, and inspection. Checked thermostat, checked air filter, checked blower, fan, and compressor amperage, checked temperature levels, checked refrigerant levels, checked capacitor, cleared drain line, cleaned condenser coils, checked contactor and all electrical connections, and verified unit operation. System running and cooling well!
Just completed a maintenance agreement tune up on a Trane S9V2, Checked thermostat and verified operation, checked 16x25x4 filter, checked intake pipe, cleaned flame sensor, cleared drain line, checked ohms on the igniter, inspected heat exchanger, checked gas pressure low and high fire, checked amperage on blower and inducer motor, took a temperature reading on return and supply, checked all wires, cleaned unit, everything is running great!
Boiler repair service and installation
Just completed a furnace tune up on a Trane XR90, Checked thermostat and verified operation, checked 16x25x4 Honeywell filter, checked intake pipe, cleaned drain trap, cleaned flame sensor, cleared drain line, inspected heat exchanger, checked blower capacitor, checked ohms on igniter, checked and adjusted gas pressure, checked amperage on blower and inducer motor, took a temperature reading on return and supply, checked all wires, cleaned unit, everything is running great!
Boiler repair service and installation
Furnace repair service and installation
Carrier furnace repair inspection maintenance tuneup replacement