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When we service your Air Conditioner in Kenosha WI, your satifaction means the world to us.
Schedule your Trane AC repair in Racine WI with First Call Heating & Cooling, Inc. Today!
CALL TODAY!
262-634-9025
24/7 EMERGENCY SERVICE
When we service your Air Conditioner in Kenosha WI, your satifaction means the world to us.
24/7 EMERGENCY SERVICE
First Call Heating & Cooling, Inc. employs the best Trane Comfort Specialists in Racine WI.

Racine

Your best choice for Furnace, Heat Pump, & AC Repair in Racine, WI

Since 1995, First Call Heating & Cooling, Inc. is your best choice for repair, installation, and service in homes and buildings just like yours in the Racine area. We take special pride in the craftsmen we train and employ--a fact you'll see in their reviews below. Its also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that First Call stands behind the work we do as well as comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace, Heat Pump, & AC Repair in Racine, WI. Call us today at 262-634-9025!

Local reviews for Furnace, Heat Pump, & AC Repair in Racine, WI.

Local Reviews
for Racine, WI

Rated 4.9 out of 5 stars based on 343 customer reviews

Map of Racine, WI

Excellelent Service!!




On time, good diagnosis & efficient!


Map of Racine, WI

Great Service Experience




My service person (Joel) did a thorough and excellent job. He was pleasant and professional and I appreciated the respectful way he wore shoe coverings to come into my house. Based on my experience with Joel (and Carrie's coordinations), I would absolutely recommend your company to others. All the best, Susan Daniel


Map of Racine, WI

great friendly service




Steve was very nice and answered our questions. Did a great job checking furnace and air conditioner. When he was done he told us he found everything in good order


Map of Racine, WI

Always great service!




Always in time and very knowledgeable.


Map of Racine, WI

Great job.





Map of Racine, WI

A/C reepair




Fair pricing, great service on the hottest day of the year, to date.


Map of Racine, WI

Excellent Custome Service




I received outstanding customer service for a self inflicted issue with my new unit.


Map of Racine, WI

Great Service, Quick response time





Map of Racine, WI

quick,very helpful





Map of Racine, WI

The hole package




The group of guys that came out to my house worked great as a team,they worked fast and and cleaned up the mess ,they know what they were doing and the price was good .I would hire them in a heartbeat,Thank you


Great service




Explained problem and solution of air conditioner not working properly. Was very pleased with the service willrecommend them to griends.


Very positive experience





Choose another HVAC Company!!!




Had a no heat issue over the weekend. First call came to inspect possible causes but the tech did not do any diagnosis and told us the blower motor was bad. He also told us we need to replace our 2008 furnace. Nothing was said about a blower motor module. We were told the blower motor was $1,500 or up to $4,000 for a new unit. I still had to pay over 100$ for nothing. I called another company and within 10mins of diagnosing the problem we ordered a new module and had it going the next day. I asked for the money back from First Call and a copy of the tech notes. The office rewrote the tech notes to make it look like he actually diagnosed it. He also wrote that the parts were available but we were never told about available parts. I would not recommend First Call.


Response from First Call Heating & Cooling Inc:

Mr. Andersen, I received your completed survey and was sorry to see that you were so dissatisfied. I was the one that spoke to you yesterday so I wanted to make sure it was me that responds to this. Sometimes people's perception of what transpires can vary. To me looking at the call I believe that Stephen did the best he could with what he found. The system had a lot of wiring going to it that was not installed in a fashion that was easy to understand to a technician walking up on it. He spent a good deal of time talking to both his senior techs as well as myself trying to figure out what he was even looking at. Then determined the problem was related to your blower motor itself. These motors require specific tools to diagnose further so he provided you with the worst case scenarios as well as a free quote for an upgraded furnace should you decide to go tat route. He did not have access to the actual parts costs or availability on a Sunday. Protocol here has the office research this further and gather prices and availability of the parts which was the updated notes added to the call I sent you. As you know, by then you had a second opinion that determined it was the module and it was fixed by then. Looking at his I think it is actually fair to say he was on the right path. Weekend calls can be tough with resources being limited for our guys. Especially with an elaborate system like yours. So I apologize that we were not able to deliver the type of service to you that we strive to deliver. As you can see on out website we have an exceptional reputation and your one star review is the only one of its nature in many years. So it's disheartening to see. However, once they are there they are there to stay. That being said one part in it was disturbing to me. It stated that you asked for a refund. When we spoke you asked for a copy of the notes which I cut and pasted into my email to you. You did not ask me for a refund however. So using the survey as a request for a refund I am sending this to you via the mail. We try our best to help customers like yourself on the weekends as best as we possibly can. However not every call goes the way we would like it to. I hope you will accept our apology for any inconvenience to you and your family.


Excellent service




Technician was prompt and very courteous


Thank you...




This first service was free but everything is great. We are very happy with our new system!


Easy fix!




Re-visit after December install. Humidifier was wired wrong but was fixed in less than 10 minutes. Should not have happened but... If I had not been in a very quiet basement I would not have heard the unit running and wasting a ton of water with no blower. So, excellent service...but should not have happened.


GREAT SERVICE




My furnace went out on a Saturday night. I didn't know who to call so I went on line and read the reviews. I Absolutely made the right choice. They sent out Tim who was there with in an hour. Tim found the issue immediately and explained everything to me. He did an excellent job fixing everything and at a fair price. Tim also takes customer service to a whole new level. Because of Tim expertise and customer service if I ever need help again First Call is the only place I will call and I will be asking for Tim. I have been telling everybody I know about the service I received. I highly recommend.


Prompt and friendly service




Greg showed up early, got right to work, figured out the problem, went and got the right part for the job, and completed the work in as short a time as possible. Thanks!


Late night furnace visit




Excellent work and. Customer service


Great Service. Tim did a good job in Diagnosing the cause & resolving the same.





Stephen W.

Stephen W.

Payne ac repair maintenance inspection

Near Bay Wood Dr, Racine, WI 53402
Stephen W.

Stephen W.

Near Bay Wood Dr, Racine, WI 53402
Brian W.

Brian W.

Ac tune up on trane cooling unit. Annual maintenance can help prevent costly breakdowns.

Near Spring Valley Dr, Racine, WI 53405
Racine, WI - Ac tune up on trane cooling unit.  Annual  maintenance can help prevent costly breakdowns.
Stephen W.

Stephen W.

Goodman ac repair inspection maintenance

Near Hagerer St, Racine, WI 53402
Brian C.

Brian C.

Quoted customer a Modulating furnace with wi-fi thermostat and variable speed compressor AC unit.

Near Michigan Ct, Racine, WI 53402
Greg W.

Greg W.

Carrier central air repair

Near Sunshine Ln, Racine, WI 53402
Joel V.

Joel V.

Removed ear wig from contactor of American standard central air conditioning system. Cooling well now.

Near Luedtke Ave, Racine, WI 53405
Racine, WI - Removed ear wig from contactor of American standard central air conditioning system. Cooling well now.
Brian C.

Brian C.

Quoted customer a 2 stage variable speed furnace with media filter and wi-fi thermostat.

Near William St, Racine, WI 53402
Joel V.

Joel V.

Found bad capacitor on Trane central air conditioning system created an emergency no cool situation for customer. Replaced part and air conditioning system is cooling well now.

Near Indiana St, Racine, WI 53405
Racine, WI - Found bad capacitor on Trane central air conditioning system created an emergency no cool situation for customer. Replaced part and air conditioning system is cooling well now.
Brian W.

Brian W.

Air conditioning maintenance on 21 year old Heil cooling unit. Annual maintenance can help prolong the life of all heating and cooling equipment.

Near Fairway Dr, Racine, WI 53405
Racine, WI - Air conditioning maintenance on 21 year old Heil cooling unit.  Annual maintenance can help prolong the life of all heating and cooling equipment.
Joel V.

Joel V.

Did check up on Air flo central air and Weather King gas furnace. Working well and heating and cooling fine. Should not require emergency repair service this season. Kenmore gas hot water heater heating well also.

Near Erie St, Racine, WI 53402
Racine, WI - Did check up on Air flo central air and Weather King gas furnace. Working well and heating and cooling fine. Should not require emergency repair service this season. Kenmore gas hot water heater heating well also.
Stephen W.

Stephen W.

Rheem ac repair inspection maintenance

Near Astoria Dr, Racine, WI 53402
Stephen W.

Stephen W.

Amanda ac repair inspection unit

Near Jerome Blvd, Racine, WI 53403
Brian C.

Brian C.

Quoted customer a mid-efficient furnace with 13 seer ac and thermostat.

Near Drexel Ave, Racine, WI 53403
Stephen W.

Stephen W.

Trane ac repair inspection maintenance

Near Whitewater St, Racine, WI 53402
Stephen W.

Stephen W.

American standard ac repair inspection maintenance

Near N Wisconsin St, Racine, WI 53402
Stephen W.

Stephen W.

Lennox ac repair inspection maintenance

Near Shoreland Dr, Racine, WI 53402
Stephen W.

Stephen W.

Lennox ac repair inspection maintenance

Near Shoreland Dr, Racine, WI 53402
Joel V.

Joel V.

Did tune up and cleaning on 11 year old Trane heat pump. Cooling well.

Near Blaine Ave, Racine, WI 53405
Racine, WI - Did tune up and cleaning on 11 year old Trane heat pump. Cooling well.
Joel V.

Joel V.

Found system off due to breaker in basement off. Reset breaker and checked freon level, air filter, drain line. Everything else on Bryant central air in good working order.

Near West Blvd, Racine, WI 53405
Racine, WI - Found system off due to breaker in basement off.  Reset breaker and checked freon level, air filter, drain line. Everything else on Bryant central air in good working order.
Greg W.

Greg W.

Furnace safety inspection

Near Butler, Racine, WI 53402
Joel V.

Joel V.

Found power switch to Bryant furnace off. With this switch off neither the furnace or AC will work. Reset switch, checked air filter, cleared drain line. Checked freon level on Kenmore central air. Cooling well now and does not look like it will need emergency repair service this season.

Near Deane Blvd, Racine, WI 53403
Racine, WI - Found power switch to Bryant furnace off. With this switch off neither the furnace or AC will work. Reset switch, checked air filter, cleared drain line. Checked freon level on Kenmore central air. Cooling well now and does not look like it will need emergency repair service this season.
Stephen W.

Stephen W.

Trane ac repair maintenance I inspection

Near Meadowlark Ct, Racine, WI 53402
Stephen W.

Stephen W.

Trane ac repair maintenance I inspection

Near Meadowlark Ct, Racine, WI 53402
Stephen W.

Stephen W.

Honeywell thermostat installed

Near Astoria Dr, Racine, WI 53402
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First Call Heating & Cooling
1301 Villa Street
Racine, WI 53403
Telephone: 262-634-9025
Fax: 262-634-3769
OFFICE HOURS
Monday - Friday
7:30 am - 5 pm
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